Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information such as your name, email address, username, date of birth, and country when you create an account
• Competition-entry information, including skill-question responses submitted during paid entry
• Additional contact or fulfilment details if they are needed later for prize delivery, account support, or legal checks
• Payment and transaction details
• Competition participation data
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain and improve our services
• Process transactions and record competition-entry state
• Validate the skill question used for paid competition entry
• Verify age and permitted-jurisdiction eligibility before paid competition entry
• Communicate with you about account, competition, or transaction updates
• Detect and prevent fraud
• Comply with legal obligations

Marketing emails remain optional and are only sent if you choose to opt in.

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist with payments, hosting, analytics, or communications
• Legal authorities when required by law
• Other parties with your consent

4. Data Security

We use technical and organisational measures designed to protect the information we hold. Those measures can include access controls, infrastructure safeguards, and provider-level security features appropriate to the service.

No method of transmission over the internet or electronic storage is completely secure.

5. Cookies and Tracking

We use cookies and similar browser technologies to:

• Authenticate users and prevent fraud
• Remember essential or user-selected device preferences
• Measure site usage with Google Analytics 4 and Vercel Analytics only if you opt in to analytics

You can control browser cookies through your browser settings, and you can enable or disable PrizePulse optional analytics at any time on our Cookie Policy page.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent where applicable

7. Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes.